Base: $20.80 - $31.20; bonus/equity: not specified...
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Customer service philosophy
Aidet standards
Electronic systems for verification
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The Patient Service Representative I position at Advocate Health involves providing exceptional customer service in a healthcare setting, including patient registration, insurance verification, and financial counseling. The role requires working flexible hours, including evenings and weekends, while adhering to established protocols for patient care and insurance processing.
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Job Summary
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
Responsible for security authorization and precertification of inpatient and outpatient services.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Match Score: 75
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The Patient Service Representative I position at Advocate Health involves providing exceptional customer service in a healthcare setting, including patient registration, insurance verification, and financial counseling. The role requires working flexible hours, including evenings and weekends, while adhering to established protocols for patient care and insurance processing.
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Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Retirement plans, Educational Assistance Program
Skills & Requirements
Must-have
Customer service philosophy
AIDET standards
Electronic systems for verification
Patient financial responsibility
HIPAA considerations
Nice-to-have
Team building activities
Quality initiatives participation
Interviews, communication, negotiation skills
Key Requirements
High School Diploma
2 years of experience in Patient Access or related fields