Rtw Case Manager

414

Sydney, Australia
Not specified; generous discounts; annual incentiv...
Fully remote
Extensive customer service experience
Empathetic approach to injured workers
Strong communication and decision-making skills
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company fosters a learning culture with opportunities for long-term career growth and investment in employee development.
  • Employees benefit from flexible work arrangements including up to 3 days of remote work per week after the initial three months.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts; Annual incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to injured workers
  • Strong communication and decision-making skills

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Ability to build rapport and trust
  • Strategic focus on minimizing claim costs

Key Requirements

  • Extensive customer service experience required
  • Allied health or disability support experience advantageous
  • High level of empathy and resilience required

Work Rights

Not specified

Tailored Resume

Cover Letter