Base: £32,535 rising to £35,558; bonus/equity: on-...
Hybrid
Full valid uk/eu driving licence with max 6 points
Live within glasgow area with overnight travel capability
Access to home broadband for daily data uploads
E.ON UK is seeking a Field Customer Support Agent in Glasgow to join their Field Debt Solutions team. The role involves assisting customers with debt resolution, promoting energy efficiency, and delivering excellent customer service, with a flexible work schedule and opportunities for additional earnings
Job Summary
This role involves helping customers resolve debts and find ways to reduce energy consumption through face-to-face visits.
The company provides all necessary equipment including a smartphone, tablet, tools, uniform, vehicle, and fuel card.
Employees can earn extra income through an achievable reward scheme based on delivering great outcomes to customers.
Matching Summary
Match Score: 85
E.ON UK is seeking a Field Customer Support Agent in Glasgow to join their Field Debt Solutions team. The role involves assisting customers with debt resolution, promoting energy efficiency, and delivering excellent customer service, with a flexible work schedule and opportunities for additional earnings.
Salary
Base: £32,535 rising to £35,558; Bonus/Equity: On-target reward scheme and overtime opportunities; Benefits: 26 days annual leave plus bank holidays, pension, life cover, flexible benefits
Skills & Requirements
Must-have
Full valid UK/EU driving licence with max 6 points
Live within Glasgow area with overnight travel capability
Access to home broadband for daily data uploads
Nice-to-have
Previous experience in customer-facing roles
Strong verbal communication and negotiation skills
Desire to help customers resolve financial difficulties