Customer Experience Associate

TD Bank

Langley, British Columbia, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and benefits.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • MS Office and internet proficiency

Nice-to-have

  • Charming and delightful interactions
  • Go-getter with initiative
  • Dynamic communicator
  • Positive, diverse, and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Accuracy and detail orientation

Work Rights

Not specified

Tailored Resume

Cover Letter