Customer Experience Advisor | S1 | Retail Banking | Lisburn

SANTANDER CONSUMER BANK S.p.A

Lisburn, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
31.5 hours per week, on a rota’d basis monday to saturday, between 8 am & 6 pm.
Outstanding customer service skills
Effective communication with customers
Ability to assist with transactions
Santander Consumer Bank is seeking a Customer Experience Advisor for their Lisburn branch, emphasizing a customer-centric approach in a rapidly evolving banking environment. The role requires providing excellent service in various capacities, including in-branch and over the phone, while supporting customers with transactions and inquiries

Job Summary

  • Santander is evolving into a technology-driven organization with a customer-centric approach.
  • As a Customer Experience Advisor, you will assist customers with transactions and queries, both in-branch and over the phone.
  • The role offers a supportive team environment and various opportunities for personal and professional growth.

Matching Summary

Match Score: 85

Santander Consumer Bank is seeking a Customer Experience Advisor for their Lisburn branch, emphasizing a customer-centric approach in a rapidly evolving banking environment. The role requires providing excellent service in various capacities, including in-branch and over the phone, while supporting customers with transactions and inquiries.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective communication with customers
  • Ability to assist with transactions

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible approach to work
  • Openness to varied activities

Key Requirements

  • Proven customer service experience
  • Ability to understand customer needs
  • Team working skills

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter