Temporary Psc Orthopedics-podiatry

621

Martha's Vineyard, Massachusetts, United States
Base: $20.70 - $42.31phly; bonus/equity: not speci...
Fully remote
High school diploma or equivalent
Customer service experience in contact/call center
Strong communication and interpersonal skills
This job posting is for a temporary position at Mass General Brigham as a customer service representative in the Orthopedics-Podiatry department, primarily responsible for coordinating patient appointments and providing high-quality service over phone and computer. The role requires customer service experience, preferably in a healthcare setting, and emphasizes strong communication and organizational skills

Job Summary

  • This position serves as the front line of the organization to coordinate registration and initiate scheduling for new patient appointments.
  • The role requires verifying patient information and utilizing decision trees to schedule visits while maintaining strict HIPAA confidentiality.
  • Mass General Brigham offers competitive base pay ranging from $20.70 to $42.31 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

Match Score: 75

This job posting is for a temporary position at Mass General Brigham as a customer service representative in the Orthopedics-Podiatry department, primarily responsible for coordinating patient appointments and providing high-quality service over phone and computer. The role requires customer service experience, preferably in a healthcare setting, and emphasizes strong communication and organizational skills.

Salary

Base: $20.70 - $42.31/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Customer service experience in contact/call center
  • Strong communication and interpersonal skills

Nice-to-have

  • Experience in medical office or health care setting
  • Epic electronic health record system knowledge
  • Knowledge of referral triage processes

Key Requirements

  • High School Diploma required
  • 0-1 year customer service work experience
  • No prior healthcare experience required but preferred

Work Rights

Not specified

Tailored Resume

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