Customer Success Executive (Service Delivery, Post Sales)

ADVENTUS SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid based on industry standards)
Bachelor's degree in any discipline
Fluency in english and mandarin
Stakeholder management skills
ADVENTUS SINGAPORE PTE. LTD. is seeking a Customer Success Executive to lead service delivery, manage key accounts, and ensure successful project implementation. The ideal candidate will possess strong communication skills and the ability to manage multiple stakeholders while maintaining long-term customer relationships

Job Summary

  • Lead and drive service delivery for assigned accounts while managing project implementation success.
  • Act as the primary point of contact to monitor SLAs, prioritize work requests, and manage a team of engineers.
  • Maintain long-term customer relationships by bridging clients with internal teams and ensuring cost-effective delivery.

Matching Summary

Match Score: 75

ADVENTUS SINGAPORE PTE. LTD. is seeking a Customer Success Executive to lead service delivery, manage key accounts, and ensure successful project implementation. The ideal candidate will possess strong communication skills and the ability to manage multiple stakeholders while maintaining long-term customer relationships.

Skills & Requirements

Must-have

  • Bachelor's Degree in any discipline
  • Fluency in English and Mandarin
  • Stakeholder management skills
  • SLA monitoring and enforcement
  • Team leadership of engineers

Nice-to-have

  • Business acumen and financial management
  • Internship experience in relevant field
  • Proactive issue resolution mindset
  • Strong analytical problem solving abilities
  • Trend analysis and reporting capabilities

Key Requirements

  • Bachelor's Degree required
  • Fluency in English and Mandarin
  • No full-time work experience necessary

Work Rights

Not specified

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