Base: commensurate with education + experience; bo...
Patient registration and insurance verification
Coordination of benefits issue resolution
Call center environment experience
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans
Job Summary
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
The Pre-Registration Specialist II is the go-to resource for complicated registrations and works with coordination of benefits issues to ensure proper insurance filing.
UAMS offers amazing benefits including medical, dental, vision plans, retirement matching, education discounts, and career training opportunities.
Matching Summary
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
Salary
Base: Commensurate with education and experience; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Retirement matching, Education discount
Skills & Requirements
Must-have
Patient registration and insurance verification
Coordination of benefits issue resolution
Call center environment experience
Customer service skills
Use of office machines and computer skills
Insurance eligibility and benefits explanation
Nice-to-have
Training and monitoring new staff
Effective communication and confidentiality
Service recovery and patient centered care
Conflict resolution and negotiation skills
Virtual public interaction
Key Requirements
High School diploma or GED
2 years customer service experience
2 years healthcare experience with registration or insurance verification
Proof of legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States