Customer Success Manager, Ca, Rbs - Strategic Account Services

Amazon

Bengaluru, India
**
Portfolio optimization
Product presentation
Advertising strategy
** Amazon is seeking a Customer Success Manager for its Strategic Account Services team in Bengaluru, India, to help small and medium-sized businesses grow on the Amazon platform. The role involves analyzing seller data, providing strategic recommendations, and collaborating with sellers to enhance their performance and satisfaction. **

Job Summary

  • As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners.
  • Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners.
  • Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area.

Matching Summary

Match Score: 75

** Amazon is seeking a Customer Success Manager for its Strategic Account Services team in Bengaluru, India, to help small and medium-sized businesses grow on the Amazon platform. The role involves analyzing seller data, providing strategic recommendations, and collaborating with sellers to enhance their performance and satisfaction. **

Skills & Requirements

Must-have

  • Portfolio Optimization
  • Product Presentation
  • Advertising Strategy
  • Fulfillment Strategy
  • Brand Building
  • Data-driven approach

Nice-to-have

  • Collaborative approach
  • Customer-focused approach
  • Evolve the program
  • Develop expertise

Key Requirements

  • 15-20 businesses portfolio
  • Mastering selling fundamentals
  • Analytical know-how
  • Regular shift timing 4 PM to 1 AM IST

Work Rights

Not specified

Tailored Resume

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