Hrbp- Contact Center

D&D Insurance Agency Inc

Dallas, TX, United States
Workforce planning
Talent development
Employee relations
Serve as the primary point of contact for Contact Center leadership and employees on Workforce Planning, Talent Development, Employee Relations, Performance Management, as well as providing situational guidance

Job Summary

  • Serve as the primary point of contact for Contact Center leadership and employees on Workforce Planning, Talent Development, Employee Relations, Performance Management, as well as providing situational guidance.
  • Lead and support change management efforts, ensuring smooth transitions during organizational transformations, HR process improvements, and workforce restructures.
  • Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Matching Summary

Serve as the primary point of contact for Contact Center leadership and employees on Workforce Planning, Talent Development, Employee Relations, Performance Management, as well as providing situational guidance.

Skills & Requirements

Must-have

  • Workforce Planning
  • Talent Development
  • Employee Relations
  • Performance Management
  • Change Management
  • Contact Center experience

Nice-to-have

  • Proactive, adaptable approach
  • Navigate corporate and field HR
  • Team building workshops
  • Professional development workshops

Key Requirements

  • 4+ years HR Business Partner experience
  • Strong expertise in Employee Relations
  • High-volume environments experience
  • Experience leading business integrations
  • Bachelor's degree in HR or related field
  • ADA and FMLA regulations comprehension

Work Rights

Not specified

Tailored Resume

Cover Letter