At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency
Job Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.
Matching Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
Skills & Requirements
Must-have
IT Service Management (ITSM)
ITIL-based process implementation
BMC Helix service management tool
SAP SD implementation and support
ITSM process optimization
Nice-to-have
Analytical reasoning
Effective communication skills
Process and project management orientation
Problem-solving skills
Collaboration and teamwork
Emotional regulation
Inclusion and empathy
Key Requirements
Bachelors degree in Information Technology or related field
ITIL certification (preferably ITIL V3 Foundation or higher)
4-7 years experience in SAP SD implementation and support