Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)

Communitybankws

Newman
Full time, onsite
Assisting customers with everyday banking
Face-to-face and phone-based channels
Digital banking options
Communitybankws is seeking a Customer Banking Specialist for a full-time, 12-month contract in their Newman Branch Hub. The role involves assisting customers with banking transactions and digital banking options through both face-to-face and phone-based channels

Job Summary

  • This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels in a contact centre environment, as well as serving customers face-to-face.
  • You will build personal connections with customers, help them use in-branch technology and digital banking options, and complete Financial Health Checks.
  • The company is interested in hearing from individuals with a passion for outstanding customer service, strong communication skills, and a problem-solving attitude.

Matching Summary

Match Score: 85

Communitybankws is seeking a Customer Banking Specialist for a full-time, 12-month contract in their Newman Branch Hub. The role involves assisting customers with banking transactions and digital banking options through both face-to-face and phone-based channels.

Skills & Requirements

Must-have

  • Assisting customers with everyday banking
  • Face-to-face and phone-based channels
  • Digital banking options
  • Capturing customer feedback
  • Delivering outstanding customer service

Nice-to-have

  • Meaningful conversations with customers
  • Problem solving attitude
  • Open approach to learning
  • Collaborative team player

Key Requirements

  • Full time, 12 month contract
  • Monday - Friday 8:30am - 4:50pm

Work Rights

Not specified

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