Operations Trainer Senior

Workatintermountain

Murray, Utah, US
$25.02 - $39.41 ph
Training facilitation
New program development
Mentorship skills
The Trainer Senior provides leadership and mentoring to their peers to create alignment in approach as the team perpetuates a culture of superior service and high performing frontline teams through training and onboarding new employees in the operational areas of Select Health Member Services, Claims, Pharmacy Services, Appeals and Grievances and Sales

Job Summary

  • The Trainer Senior provides leadership and mentoring to their peers to create alignment in approach as the team perpetuates a culture of superior service and high performing frontline teams through training and onboarding new employees in the operational areas of Select Health Member Services, Claims, Pharmacy Services, Appeals and Grievances and Sales.
  • Responsible to lead specialty trainings that support larger products, plans, and initiatives and act as a subject matter expert who ensures higher-level curriculums are at an optimal place while ensuring caregiver success and contribution toward company strategies and key performance indicators, and performance guarantees.
  • We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Matching Summary

The Trainer Senior provides leadership and mentoring to their peers to create alignment in approach as the team perpetuates a culture of superior service and high performing frontline teams through training and onboarding new employees in the operational areas of Select Health Member Services, Claims, Pharmacy Services, Appeals and Grievances and Sales.

Salary

$25.02 - $39.41

Skills & Requirements

Must-have

  • Training facilitation
  • New program development
  • Mentorship skills
  • Leadership abilities
  • Training and learning techniques
  • Communication skills
  • Coaching others

Nice-to-have

  • Project management skills
  • Adaptability
  • Passion for accountability and growth
  • Creativity in design
  • Effective ways to communicate

Key Requirements

  • Successfully performing job essentials of trainer position
  • Demonstrated excellence in facilitation
  • Demonstrated ability to be a change leader
  • Demonstrated ability to effectively mentor peers
  • Demonstrated ability to implement effective solutions
  • Demonstrated ability to motivate and lead other employees
  • Demonstrated ability to facilitate an effective and engaging learning experience
  • Demonstrated ability to coach other employees
  • Demonstrated effective project management skills
  • Experience facilitating training or presenting to groups
  • Participation in job shadowing programs
  • Certification in all department trainings
  • Intermountain or other facilitated Project Management Course and Certification
  • Intermediate skills in presentation programs

Work Rights

Not specified

Tailored Resume

Cover Letter