3 Month Fixed Term Customer Service Representative

Westpac New Zealand Limited

Christchurch, New Zealand
Fully onsite
Customer service experience
Problem solving skills
Multitasking and prioritisation
Westpac New Zealand is seeking enthusiastic Customer Service Representatives for a three-month fixed-term contract in Christchurch and Auckland. The role involves being the first point of contact for customers, providing support and solutions while fostering a positive customer experience. Candidates should possess a passion for customer service, strong multitasking abilities, and a willingness to learn

Job Summary

  • As the first point of contact for our new and existing customers, you’ll play a vital role in creating a positive and memorable experience.
  • We're looking for quick-thinking, solutions-focused individuals who bring a positive attitude to every interaction.
  • We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Matching Summary

Match Score: 85

Westpac New Zealand is seeking enthusiastic Customer Service Representatives for a three-month fixed-term contract in Christchurch and Auckland. The role involves being the first point of contact for customers, providing support and solutions while fostering a positive customer experience. Candidates should possess a passion for customer service, strong multitasking abilities, and a willingness to learn.

Skills & Requirements

Must-have

  • Customer service experience
  • Problem solving skills
  • Multitasking and prioritisation
  • Digital platform guidance

Nice-to-have

  • Positive attitude
  • Growth mindset
  • Enthusiasm for learning
  • Call-centre experience

Key Requirements

  • Proven customer service or administration experience
  • Valid working rights in New Zealand

Work Rights

Must have valid working rights

Tailored Resume

Cover Letter