Change Management Specialist, Home-in

Commonwealth Bank

Eveleigh, NSW, Australia
Competitive salary; bonus structure available; not...
Not specified (assumed hybrid based on typical roles in similar settings).
Strong understanding of change management frameworks
Experience developing process documentation and sops
Exceptional communication and stakeholder management skills
The Commonwealth Bank is seeking a Change Management Specialist for its Home-in team in Eveleigh, NSW. This role focuses on leading change management strategies, developing standard operating procedures, and ensuring effective communication and training to support operational changes

Job Summary

  • This role owns the development, governance, and maintenance of CSO's Standard Operating Procedures (SOPs), knowledge content, and change management frameworks.
  • The position requires leading the execution of fit-for-purpose change management strategies that maximize adoption of new processes, systems, and tools across CSO.
  • Joiners benefit from a flexible start-up environment, competitive salary, bonus structure, and access to best-in-class benefits offered by CommBank.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Change Management Specialist for its Home-in team in Eveleigh, NSW. This role focuses on leading change management strategies, developing standard operating procedures, and ensuring effective communication and training to support operational changes.

Salary

Competitive salary; Bonus structure available; Not specified

Skills & Requirements

Must-have

  • Strong understanding of change management frameworks
  • Experience developing process documentation and SOPs
  • Exceptional communication and stakeholder management skills

Nice-to-have

  • Familiarity with Home-in processes and tools
  • Experience with knowledge-base systems or LMS platforms
  • Exposure to behavioural science principles

Key Requirements

  • Strong analytical capability to assess impacts and track adoption
  • Ability to translate complex technical changes into clear content
  • Experience in cross-functional environments within customer operations

Work Rights

Not specified

Tailored Resume

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