Customer Success Executive

ORIENTAL REMEDIES EAST COAST PRIVATE LIMITED

Singapore, SG
Not specified; not specified; benefits include 14 ...
Minimum 2 years customer service experience
Experience in retail or healthcare industry
Strong sales-oriented mindset
The role serves as the primary point of contact for patients and partners while managing appointment scheduling and clinic revenue optimization

Job Summary

  • The role serves as the primary point of contact for patients and partners while managing appointment scheduling and clinic revenue optimization.
  • Employees receive free TCM services, tech-enhanced therapies, and a 50% discount for family members along with 14 days of annual leave.
  • The company fosters a fun, diverse culture with opportunities for growth and career development alongside a team of passionate individuals.

Matching Summary

Match Score: 75

The role serves as the primary point of contact for patients and partners while managing appointment scheduling and clinic revenue optimization.

Salary

Not specified; Not specified; Benefits include 14 days annual leave, birthday leave, free TCM services, and 50% family discount

Skills & Requirements

Must-have

  • Minimum 2 years customer service experience
  • Experience in retail or healthcare industry
  • Strong sales-oriented mindset
  • Proficiency in Microsoft Office and Google Suite

Nice-to-have

  • Prior experience in TCM or spa settings
  • Passion for Traditional Chinese Medicine
  • Ability to adapt quickly to fast-paced environments
  • Immediate availability or short notice start dates

Key Requirements

  • Minimum 2 years customer service or telemarketing experience
  • Experience in retail or healthcare industry preferred
  • Prior experience in healthcare, clinic, massage, or spa setting

Work Rights

Not specified

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