Customer Service Officer

AIG

Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional business image
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service

Job Summary

  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
  • We value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
  • Enjoy benefits that take care of what matters through our Total Rewards Program, a comprehensive benefits package focused on your health, wellbeing and financial security.

Matching Summary

Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Maintaining professional business image
  • Good communication and written skills in English
  • PC literate and able to type fast

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset and can-do attitude
  • Self-motivated and eager to learn
  • Responsible and patient

Key Requirements

  • 1 year relevant work experience
  • Form 5 standard
  • Good communication and written skills in Cantonese

Work Rights

Not specified

Tailored Resume

Cover Letter