Customer Service Medewerker B2b

Air Liquide

Lelystad, Netherlands
Customer interaction management
Order processing
Complaint handling
As a Customer Service Medewerker B2B, you will be an essential and central hub in our organization, providing administrative support to the commercial department and acting as the first point of contact for our customers and patients

Job Summary

  • As a Customer Service Medewerker B2B, you will be an essential and central hub in our organization, providing administrative support to the commercial department and acting as the first point of contact for our customers and patients.
  • Your responsibilities include handling customer inquiries, processing orders, scheduling service requests, managing complaints professionally, and supporting Account Managers with quotes and CRM system management.
  • Air Liquide is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures worldwide.

Matching Summary

As a Customer Service Medewerker B2B, you will be an essential and central hub in our organization, providing administrative support to the commercial department and acting as the first point of contact for our customers and patients.

Skills & Requirements

Must-have

  • customer interaction management
  • order processing
  • complaint handling
  • CRM system management
  • contract administration

Nice-to-have

  • proactive account management support
  • maintaining product knowledge
  • interdepartmental communication
  • building inclusive workplace

Key Requirements

  • Mbo-opleiding
  • 1-3 years relevant work experience
  • strong communication skills
  • accuracy
  • ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter