Retail Deputy Manager

The Works Stores Ltd

Broadstone Mill, United Kingdom
On-site
Retail operations management
Customer service excellence
Team leadership and motivation
As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience

Job Summary

  • As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else.
  • Our PERKS really are ‘The Works’ including 25% Colleague Discount, MyWorks exclusive online discounts, and enhanced family-friendly leave.

Matching Summary

As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience.

Skills & Requirements

Must-have

  • Retail operations management
  • Customer service excellence
  • Team leadership and motivation
  • Stock management and merchandising
  • Health and safety compliance

Nice-to-have

  • Brand ambassadorship
  • Inspiring creativity and play
  • Positive team culture
  • Customer engagement

Key Requirements

  • Retail supervisory experience
  • Customer service experience
  • Decision making skills
  • Organisational skills
  • Retail systems familiarity

Work Rights

Not specified

Tailored Resume

Cover Letter