Operations Trainer I

AF Group

Lansing, MI, United States
Not specified
Two years of training experience
Three years insurance or workers compensation experience
Facilitate instructor-led and virtual learning sessions
The Operations Trainer I position at AF Group involves delivering training to employees and external customers, focusing primarily on operational training for union-represented jobs. The role requires collaboration in designing training materials and evaluating training effectiveness while managing training programs from inception to execution

Job Summary

  • This position is primarily responsible for the training needs of union represented jobs while also supporting non-union roles.
  • The role involves designing, developing, and facilitating high-quality instructor-led, virtual-live, and blended learning sessions for various customer groups.
  • Candidates must possess demonstrated skills in training analytics, process design, project management, and user documentation within the insurance sector.

Matching Summary

Match Score: 75

The Operations Trainer I position at AF Group involves delivering training to employees and external customers, focusing primarily on operational training for union-represented jobs. The role requires collaboration in designing training materials and evaluating training effectiveness while managing training programs from inception to execution.

Skills & Requirements

Must-have

  • Two years of training experience
  • Three years insurance or workers compensation experience
  • Facilitate instructor-led and virtual learning sessions
  • Conduct training needs analysis and design
  • Project manage training solutions end-to-end

Nice-to-have

  • Master's degree in Learning and Development
  • Industry-recognized professional designation
  • Experience with UTS and PBR roles
  • Progress toward certification preferred
  • Ability to work with minimum supervision

Key Requirements

  • Bachelor's degree required; Master's preferred
  • Two years training experience plus three years insurance/compensation experience
  • Knowledge of workers compensation rules and procedures
  • Certification progress highly preferred
  • Public speaking and research skills required

Work Rights

Not specified

Tailored Resume

Cover Letter