**
The job posting is for a Manager of Employee Communications in Field Operations at Comcast, responsible for creating and executing communication strategies that empower frontline technical teams. The role focuses on translating business priorities into actionable information to enhance customer experience and operational efficiency.
**
Job Summary
This role is responsible for delivering timely, relevant, and actionable communications that empower frontline technical teams to service the network and support customers.
The position partners with senior leaders to shape communication strategies that drive understanding, alignment, and adoption of key initiatives supporting customer experience transformation.
Employees are expected to own the customer experience, be enthusiastic learners of game-changing technology, and work as a team to drive results.
Matching Summary
Match Score: 75
**
The job posting is for a Manager of Employee Communications in Field Operations at Comcast, responsible for creating and executing communication strategies that empower frontline technical teams. The role focuses on translating business priorities into actionable information to enhance customer experience and operational efficiency.
**
Salary
Base: $106,605.48 - $159,908.22; Bonus: Eligible for non-sales bonus plan; Benefits: Best-in-class array including physical, financial, and emotional support options
Skills & Requirements
Must-have
Frontline technical team communication
Strategic communication planning
Field-ready guidance development
Data-driven feedback analysis
Cross-functional collaboration
Nice-to-have
Subject matter expertise in communications
Customer experience transformation focus
Net Promoter System participation
Inclusive leadership culture
Digital tool advocacy
Key Requirements
Bachelor's Degree preferred or equivalent experience
5-7 years of relevant professional experience
Ability to work nights, weekends, and variable schedules