Housekeeping Manager

Novotel Mumbai Juhu Beach

Mumbai, India
On-site
Ensure departmental statutory requirements adherence
Implement departmental systems set by executive housekeeper
Track guest satisfaction scores weekly
The role involves ensuring all departmental statutory requirements are adhered to while implementing systems set up by the Executive Housekeeper

Job Summary

  • The role involves ensuring all departmental statutory requirements are adhered to while implementing systems set up by the Executive Housekeeper.
  • Candidates will be responsible for tracking Guest Satisfaction scores weekly and meeting with guests regularly to ascertain their views on services.
  • The position requires overseeing the ordering and distribution of operational supplies while ensuring all ordering stays within the stipulated budget.

Matching Summary

The role involves ensuring all departmental statutory requirements are adhered to while implementing systems set up by the Executive Housekeeper.

Skills & Requirements

Must-have

  • Ensure departmental statutory requirements adherence
  • Implement departmental systems set by Executive Housekeeper
  • Track Guest Satisfaction scores weekly
  • Plan staff duties via duty roster
  • Verify outsourcing bills before presentation

Nice-to-have

  • Suggest improvements to departmental systems
  • Meet with guests regularly for feedback
  • Focus on areas of service deficiency

Key Requirements

  • Experience in hotel housekeeping management
  • Ability to prepare gate passes for lost items
  • Knowledge of linen and supply inventory processes

Work Rights

Not specified

Tailored Resume

Cover Letter