The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform
Job Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform.
Drive adoption of Tableau features with business users and analysts and track usage metrics (active users, workbook views, data source adoption).
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
Matching Summary
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform.
Salary
Base: $123,100 - $186,300 annually; Base: $147,400 - $202,600 annually (CA, NY, select cities); Bonus/Equity: company bonus, incentive for sales roles, equity as applicable; Benefits: time off, medical, dental, vision, mental health, parental leave, insurance, 401(k), ESPP
Skills & Requirements
Must-have
Tableau Desktop Specialist
Data Analyst certifications
Tableau Desktop, Cloud/Server, Prep
Data visualization best practices
AI agents for task automation
Prompt Engineering Basics
AI Engagement Monitoring
Nice-to-have
Health Cloud and/or Life Sciences Cloud experience