Assistant Box Office Manager, O2 Forum Kentish Town

Academy Music Group

Kentish Town, London, GB
Not specified (likely full-time)
Box office experience live entertainment
Digital ticketing platforms knowledge
High quality customer service
The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town in London. The role involves providing exceptional customer service, managing ticketing operations, and working collaboratively within a dynamic team to enhance the live entertainment experience

Job Summary

  • The assistant box office manager is a key member of the team, to provide seamless and exceptional customer and client services and be a central link between our venue and our audiences.
  • Our Team O2 Forum Kentish Town is one of the UK’s best-preserved theatres and a thriving and legendary live entertainment venue, where our shows and events are as diverse as the individuals within it.
  • We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion.

Matching Summary

Match Score: 85

The Academy Music Group is seeking an Assistant Box Office Manager for the O2 Forum Kentish Town in London. The role involves providing exceptional customer service, managing ticketing operations, and working collaboratively within a dynamic team to enhance the live entertainment experience.

Skills & Requirements

Must-have

  • Box office experience live entertainment
  • Digital ticketing platforms knowledge
  • High quality customer service
  • Ticketmaster liaison
  • Financial reporting and administration
  • Supervise casual employees

Nice-to-have

  • Passion for entertainment industry
  • Proactive organiser
  • Build positive working relationships
  • Inclusive culture contribution

Key Requirements

  • Experience in a box office environment
  • Knowledge in using digital ticketing platforms
  • Proven track record in customer service
  • Proficient in Microsoft Office packages
  • Good communication and diplomacy skills
  • Flexibility to work irregular hours

Work Rights

Not specified

Tailored Resume

Cover Letter