CUSTOMER SERVICE OFFICER

HARILELA HOSPITALITY PTE. LTD.

Islandwide, Singapore
Friendly and professional passenger greeting
Knowledge of lounge packages and promotions
Accurate billing and cash transaction handling
The Guest Service Officer is responsible for welcoming passengers and providing friendly, helpful service in the transit lounge

Job Summary

  • The Guest Service Officer is responsible for welcoming passengers and providing friendly, helpful service in the transit lounge.
  • Key duties include explaining lounge packages, membership options, and current promotions to inform passengers effectively.
  • The role requires handling billing, cashiering, and basic cash transactions accurately while ensuring a pleasant experience.

Matching Summary

Match Score: 85

The Guest Service Officer is responsible for welcoming passengers and providing friendly, helpful service in the transit lounge.

Skills & Requirements

Must-have

  • Friendly and professional passenger greeting
  • Knowledge of lounge packages and promotions
  • Accurate billing and cash transaction handling

Nice-to-have

  • Ability to assist with ad-hoc duties
  • Strong interpersonal communication skills
  • Commitment to ensuring passenger comfort

Work Rights

Not specified

Tailored Resume

Cover Letter