Emergency Response Operator

CHUBB FIRE & SECURITY

Rydalmere, NSW, Australia
Emergency response to customer needs
Liaise with ambulance services
Notify family members
The successful candidate will be responsible for contacting customers when their help button is pressed

Job Summary

  • The successful candidate will be responsible for contacting customers when their help button is pressed.
  • This dynamic and busy role will utilise your communication and customer service experience and offers a rewarding career opportunity as you are helping in difficult situations.
  • We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday.

Matching Summary

The successful candidate will be responsible for contacting customers when their help button is pressed.

Skills & Requirements

Must-have

  • Emergency response to customer needs
  • Liaise with ambulance services
  • Notify family members
  • Computer literacy and typing skills
  • Adhering to company procedures

Nice-to-have

  • Caring and professional service
  • Enthusiasm and consideration
  • Ability to connect to people
  • Thinking on your feet

Key Requirements

  • Customer service experience
  • Call centre experience
  • Shift work experience
  • National Police clearance
  • Medical clearance
  • First Aid qualification

Work Rights

Not specified

Tailored Resume

Cover Letter