Senior Success Guide (salesforce Field Service Exp Mandatory)
Salesforce
Bangalore, India
Salesforce field service experience
Ai crm
Consultative engagement
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement
Job Summary
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement.
You will partner with customers to understand their business needs, align them with Salesforce capabilities, and co-create solutions that drive measurable impact.
The role involves engaging with customers to gather requirements, deliver expert coaching, provide product education, and collaborate with architects and developers to design scalable solutions.
Matching Summary
As a Senior Success Guide, you’ll play a critical role in helping customers transform their businesses and achieve faster time-to-value by blending deep product knowledge, hands-on solutioning, and consultative engagement.
Skills & Requirements
Must-have
Salesforce Field Service experience
AI CRM
consultative engagement
solution design
customer adoption
Nice-to-have
workforce transformation
agentic era
trailblazers
measurable impact
professional growth
Key Requirements
Minimum 5 years Salesforce development experience
Salesforce Certified Platform Developer
Salesforce Field Service Consultant certification
Hands-on expertise in Salesforce Field Service
Experience with LWC and Apex
Proficient in JavaScript
Familiar with data integration tools
Strong knowledge of SQL, SOQL, Java, JavaScript, SLDS, and custom CSS
Experience with Visualforce, Apex, APIs, Salesforce Flows, Process Builder