Customer Service Agent

Jet Aviation

West Palm Beach, FL, US
Base: $20 - $24 hourly ($41,000 - $49,000 annually...
On-site
1-2 years fbo or customer service experience
High school diploma or ged required
Proficient english communication skills
This role serves as the primary point of contact for passengers and crew, delivering seamless and welcoming experiences from arrival to departure

Job Summary

  • This role serves as the primary point of contact for passengers and crew, delivering seamless and welcoming experiences from arrival to departure.
  • The position requires resolving billing inquiries, managing service requests, and assisting crew members with logistics such as hotels and catering.
  • Employees receive a comprehensive benefits package including health insurance, a 401(k) match up to 6%, and tuition reimbursement opportunities.

Matching Summary

Match Score: 85

This role serves as the primary point of contact for passengers and crew, delivering seamless and welcoming experiences from arrival to departure.

Salary

Base: $20 - $24 hourly ($41,000 - $49,000 annually); Bonus: Performance-based bonus up to 5% of annual salary; Benefits: Overtime pay, holiday pay, paid time off, 401(k) match

Skills & Requirements

Must-have

  • 1-2 years FBO or customer service experience
  • High School Diploma or GED required
  • Proficient English communication skills
  • Ability to work in various weather conditions
  • Flexibility to work shifts and changing schedules

Nice-to-have

  • Hospitality industry background preferred
  • Strong multi-tasking abilities
  • Team-oriented mindset with passion for service
  • Experience de-escalating tense situations

Key Requirements

  • 1-2 years experience in FBO or customer service field
  • High School Diploma/GED or equivalent
  • Obtain Airport ID Badge within 30 days of employment

Work Rights

Not specified

Tailored Resume

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