Greystar Australia Property Manager is seeking a part-time Customer Service Associate to enhance resident experience and support property management tasks. The role involves customer service, administrative duties, and marketing activities to achieve occupancy and retention goals
Job Summary
The Customer Service Associate works as part of a team to provide day-to-day management of the property and its community.
Responsibilities include delivering comprehensive front-of-house service, handling maintenance requests, and conducting sales and leasing activities.
The role requires participating in an on-call roster to provide out-of-hours emergency support for the community.
Matching Summary
Match Score: 85
Greystar Australia Property Manager is seeking a part-time Customer Service Associate to enhance resident experience and support property management tasks. The role involves customer service, administrative duties, and marketing activities to achieve occupancy and retention goals.
Skills & Requirements
Must-have
Excellent customer service skills
Proficient in Microsoft Office packages
Strong relationship building skills
Ability to act autonomously
Fluent English verbal and written communication
Nice-to-have
Experience with Health and Safety legislation
Enthusiasm for delivering exceptional experiences
Cultural awareness and adaptability
Numerical skills for rent collection
Experience in sales and leasing activities
Key Requirements
Good level of general education
Significant experience in customer facing service delivery