Customer Service Representative

AmeriVet

United States
Competitive pyy; performance bonuses available; 40...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative (CSR) to enhance client experiences in a veterinary setting. The ideal candidate will possess strong communication skills, prior customer service experience, and basic technological proficiency

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees receive tailored development programs, mentorship, competitive pay, and comprehensive health benefits including dental and vision.
  • The role requires managing appointments, processing payments, and maintaining organized records while supporting the medical team's operations.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative (CSR) to enhance client experiences in a veterinary setting. The ideal candidate will possess strong communication skills, prior customer service experience, and basic technological proficiency.

Salary

Competitive pay; Performance bonuses available; 401(k) matching included

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software
  • Experience with online booking platforms

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills required
  • Must be able to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter