Account Manager Lead, Client Success (csm)

Worldpay (FIS)

Sydney, Australia
Competitive salary; subsidised medical, personal i...
Client satisfaction and adoption
Strategic partner to clients
Treasury and risk domains
The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets

Job Summary

  • The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets.
  • CSMs are also responsible for minimizing churn and identifying expansion opportunities.
  • At FIS, we offer you: Always-on learning and development Collaborative work environment Competitive salary with subsidised medical, personal insurances and ESPP

Matching Summary

The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success as it relates to the client’s use of a specific solution(s) from the Treasury & Risk portfolio of Capital Markets.

Salary

Competitive salary; Subsidised medical, personal insurances and ESPP; Not specified

Skills & Requirements

Must-have

  • Client Satisfaction and Adoption
  • Strategic Partner to Clients
  • Treasury and Risk Domains
  • Cross-functional Collaboration
  • Client Health Analysis

Nice-to-have

  • Advance the world of fintech
  • Inclusive and diverse teams
  • Celebrate together
  • Shape the future of fintech

Key Requirements

  • 5-7 years of experience
  • Bachelor’s degree
  • Financial technology services experience
  • Ability to articulate business value
  • Knowledge of financial technology industry
  • Strong communication/presentation skills
  • Strong leadership skills

Work Rights

Not specified

Tailored Resume

Cover Letter