Client Service Representative

CIBC Capital Markets

Grande Prairie, Canada
Client engagement
Financial services products knowledge
Day-to-day banking needs
As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, or proactively connecting clients with the right team members

Job Summary

  • As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, or proactively connecting clients with the right team members.
  • You will help clients manage their accounts and products, focusing on the client experience and making interactions meaningful.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers.

Matching Summary

As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, or proactively connecting clients with the right team members.

Skills & Requirements

Must-have

  • Client engagement
  • Financial services products knowledge
  • Day-to-day banking needs
  • First line of support
  • Leveraging technology
  • Mobile banking applications

Nice-to-have

  • Relationship-oriented bank
  • Embrace strengths and ambitions
  • Meaningful impact
  • Goal oriented
  • Passionate about people
  • Love to learn
  • Values matter

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Not specified

Tailored Resume

Cover Letter