Service Centre Advisor - Wigan Wigan, United Kingdom £12.71 Per Hour And Excellent Benefits Part Time Apply By 9 June, 2026 Posted On 18 May, 2026

ARROW XL Ltd

Wigan, United Kingdom
Base: £12.71 ph; bonus/equity: not specified; bene...
On-site
Experience in contact centre environment
Multi-channel communication skills
Strong written and verbal communication
ArrowXL Ltd is seeking a part-time Service Centre Advisor in Wigan, UK, to deliver high-quality customer support through various communication channels. The role involves managing inquiries, case management, and administrative tasks while ensuring service excellence

Job Summary

  • The role involves delivering high-quality support by managing inbound and outbound communications across phone, chat, social, and email channels.
  • Employees receive a comprehensive benefits package including 34 days of annual leave, company-funded life insurance, and access to retail discounts.
  • The position requires end-to-end ownership of enquiries, ensuring accurate case management and timely resolution within defined service standards.

Matching Summary

Match Score: 85

ArrowXL Ltd is seeking a part-time Service Centre Advisor in Wigan, UK, to deliver high-quality customer support through various communication channels. The role involves managing inquiries, case management, and administrative tasks while ensuring service excellence.

Salary

Base: £12.71 Per Hour; Bonus/Equity: Not specified; Benefits: 34 days annual leave; Pension; Life Insurance; Retail Discounts

Skills & Requirements

Must-have

  • Experience in contact centre environment
  • Multi-channel communication skills
  • Strong written and verbal communication
  • CRM system proficiency
  • Problem-solving with structured approach

Nice-to-have

  • Adaptability to new technology
  • Empathetic service delivery
  • Collaborative team mindset
  • Continuous improvement mindset

Key Requirements

  • Service-focused or contact centre experience
  • Ability to handle sensitive conversations calmly
  • Good organisational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter