Ctp Case Manager

EML

Sydney, NSW, Australia
Not specified; salary reviews included; annual com...
Fully remote
Claims management experience or customer service skills
Allied health experience preferred
Strong written and verbal communication skills
The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work

Job Summary

  • The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.
  • EML offers a supportive learning culture with full training provided, allowing candidates without previous case management experience to thrive.
  • Employees enjoy flexibility to work from home up to 3 days per week after training completion, along with comprehensive benefits including paid parental leave.

Matching Summary

The role involves managing a portfolio of CTP claims while communicating with claimants and healthcare providers to assist in recovery and return to work.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Claims management experience OR customer service skills
  • Allied health experience preferred
  • Strong written and verbal communication skills
  • Stakeholder engagement and management capabilities

Nice-to-have

  • Personal injury experience in alternative schemes
  • Empathetic, resilient, and motivational approach
  • Positive attitude and willingness to learn
  • Sound analytical and problem-solving skills

Key Requirements

  • Demonstrated experience in claims management OR strong customer service skills
  • Allied health experience
  • Personal injury experience in alternative schemes (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter