Senior Customer Service Coordinator

Malvern Panalytical

Unterschleißheim, Germany
Market-competitive gross annual salary for 40 hour...
**
3 years order processing experience
Excellent german and english communication
Erp system knowledge
** Malvern Panalytical is seeking a Senior Customer Service Coordinator in Unterschleißheim, Germany, to enhance customer support and manage operational tasks across the product lifecycle. The ideal candidate should possess strong communication skills, experience in order processing, and a customer-oriented approach, while being part of an inclusive and dynamic international team. **

Job Summary

  • The role serves as the primary interface between Malvern Panalytical and customers to ensure the highest level of support.
  • Responsibilities include managing order processing, invoicing, spare parts inventory, and coordinating service engineer schedules.
  • Candidates will join a motivated international team within a fast-growing company committed to making the world a better place through material analysis.

Matching Summary

Match Score: 75

** Malvern Panalytical is seeking a Senior Customer Service Coordinator in Unterschleißheim, Germany, to enhance customer support and manage operational tasks across the product lifecycle. The ideal candidate should possess strong communication skills, experience in order processing, and a customer-oriented approach, while being part of an inclusive and dynamic international team. **

Salary

Market-competitive gross annual salary for 40 hours; actual amount based on qualification and experience

Skills & Requirements

Must-have

  • 3 years order processing experience
  • Excellent German and English communication
  • ERP system knowledge
  • Customer problem resolution skills
  • Export shipping and customs handling

Nice-to-have

  • Bachelor degree in Electronics or Chemistry
  • Experience with supplier platforms
  • Team-oriented collaborative approach
  • Logical thinking abilities
  • Flexible and adaptable mindset

Key Requirements

  • Minimum 3 years experience in order processing
  • Commercial vocational training or Bachelor's degree
  • Fluency in German and English required

Work Rights

Not specified

Tailored Resume

Cover Letter