Defined Benefits Client Manager - Virtual

Alight Solutions

Multiple Locations
Base: 63,500.00 usd - 93,500.00 usd; bonus/equity:...
Fully remote
Defined benefits knowledge
Client service delivery
Operational performance oversight
The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams, and serving as the primary contact for clients regarding daily service delivery

Job Summary

  • The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams, and serving as the primary contact for clients regarding daily service delivery.
  • Responsibilities include utilizing expert knowledge of DB to interpret complex client requirements, addressing inquiries and escalations, driving stable delivery from partners, and managing ad hoc client projects.
  • Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem and offers a competitive total rewards package, continuing education, and career growth opportunities.

Matching Summary

The DB Client Manager is responsible for overseeing daily operational performance for assigned client(s), managing operations teams, and serving as the primary contact for clients regarding daily service delivery.

Salary

Base: 63,500.00 USD - 93,500.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Defined Benefits knowledge
  • client service delivery
  • operational performance oversight
  • data analysis and reporting
  • process innovation

Nice-to-have

  • Champion People culture
  • Grow with Purpose mindset
  • Be Alight embodiment
  • flexible working arrangements

Key Requirements

  • Effective communication and influencing skills
  • Analytical abilities and attention to detail
  • Solutions-oriented focus
  • Advanced management and organizational skills
  • Adaptability to change
  • Authorization to work in the Employing Country without sponsorship

Work Rights

Authorization to work in the Employing Country without sponsorship

Tailored Resume

Cover Letter