Lead Customer Service Representative

AmeriVet

Base: $19.00-$27.00ph based on experience; bonus/e...
Customer service experience
Leadership and supervisory skills
Veterinary software proficiency
At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources

Job Summary

  • At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources.
  • The role involves supervising and mentoring CSR team members, promoting collaboration, and ensuring smooth front desk and administrative operations.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, comprehensive health benefits, and a supportive, inclusive environment.

Matching Summary

At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with tools and resources.

Salary

Base: $19.00-$27.00/hr based on experience; Bonus/Equity: Performance bonuses; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance, paid time off

Skills & Requirements

Must-have

  • Customer service experience
  • Leadership and supervisory skills
  • Veterinary software proficiency
  • Strong organizational skills
  • Fast-paced environment adaptability
  • Compassionate client communication

Nice-to-have

  • Team-focused coaching
  • Mentorship and career development
  • Collaborative work culture
  • Problem-solving skills
  • Professionalism and compassion

Key Requirements

  • 2+ years customer service experience
  • Leadership or supervisory experience preferred
  • Experience with veterinary software systems preferred
  • Ability to lift up to 40 pounds
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter