Night Audit & Front Desk Clerk - Holiday Inn Va Beach North
Harrison Group
Virginia Beach, VA, United States
On-site
Hotel front desk operations
Night audit and financial reconciliation
Guest check-in and check-out procedures
Holiday Inn & Suites Virginia Beach – North Beach offers a premier beachfront resort experience with extensive amenities for families and leisure travelers
Job Summary
Holiday Inn & Suites Virginia Beach – North Beach offers a premier beachfront resort experience with extensive amenities for families and leisure travelers.
The Front Desk Clerk & Night Auditor is responsible for delivering courteous guest service while managing both daytime and overnight front desk operations including financial reporting.
Harrison Group is a third-generation family-owned hospitality company committed to exceptional guest experiences and rewarding career opportunities.
Matching Summary
Holiday Inn & Suites Virginia Beach – North Beach offers a premier beachfront resort experience with extensive amenities for families and leisure travelers.
Skills & Requirements
Must-have
hotel front desk operations
night audit and financial reconciliation
guest check-in and check-out procedures
property management system usage
customer service orientation
handling guest inquiries and complaints
Nice-to-have
experience with Cloudbeds or RoomKeyPMS
knowledge of online travel platforms
ability to upsell hotel services
multitasking in fast-paced environment
professional appearance and demeanor
collaborative teamwork skills
Key Requirements
high school diploma or equivalent
experience in hotel front desk or night audit roles
familiarity with hotel reservation systems
basic knowledge of financial reconciliation
ability to work flexible hours including nights and weekends