Associate, Customer Experience- Data & Strategy

Doordashusa

Remote
Base: $64,600—$95,000 usd; bonus/equity: opportuni...
Remote
Data science and ai
Sql and python fluency
Machine learning or ai models
Deploy AI-driven solutions to identify systemic support gaps and convert unstructured case data into actionable taxonomies

Job Summary

  • Deploy AI-driven solutions to identify systemic support gaps and convert unstructured case data into actionable taxonomies.
  • Translate complex datasets into executive-ready insights that influence product, policy, and operational decisions.
  • Operate at the intersection of data science and business strategy, using analytics to drive measurable customer and operational outcomes.

Matching Summary

Deploy AI-driven solutions to identify systemic support gaps and convert unstructured case data into actionable taxonomies.

Salary

Base: $64,600—$95,000 USD; Bonus/Equity: opportunities for equity grants; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Data science and AI
  • SQL and Python fluency
  • Machine learning or AI models
  • Structured thinking
  • Executive-ready insights

Nice-to-have

  • Bias for action
  • Intellectual curiosity
  • Cross-functional collaboration

Key Requirements

  • Strong foundation in data science, statistics, or quantitative field
  • Experience with large, messy datasets
  • Experience building and deploying ML/AI models
  • Clear and concise communication for technical and executive audiences

Work Rights

Not specified

Tailored Resume

Cover Letter