The Acute Patient Access Services Representative position at Banner Medical Group in Glendale, Arizona involves managing patient intake, insurance verification, and collections in a hospital setting. The role requires strong customer service skills and the ability to handle multiple tasks in a fast-paced environment
Job Summary
The Acute Patient Access Services Representative serves as the first point of contact for patients entering Banner Thunderbird Medical Center.
Responsibilities include verifying insurance, obtaining accurate demographics, generating financial estimates, and collecting patient liabilities.
This role requires working a Wednesday through Saturday schedule including every Saturday and holidays.
Matching Summary
Match Score: 75
The Acute Patient Access Services Representative position at Banner Medical Group in Glendale, Arizona involves managing patient intake, insurance verification, and collections in a hospital setting. The role requires strong customer service skills and the ability to handle multiple tasks in a fast-paced environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED required
Verify patient demographics accurately
Insurance eligibility and benefits verification
Collect patient liability at point of service
Handle multiple tasks in fast-paced environment
Nice-to-have
Associate's degree preferred
Strong interpersonal communication skills
Experience with EHR systems
Goal-oriented mindset
Ability to work independently
Key Requirements
High school diploma or GED
One or more years of customer service or financial experience
Arizona Fingerprint Clearance Card for behavioral health settings if applicable
Signed Arizona Criminal History Affidavit upon hire