Associate Field Service Engineer

Johnson & Johnson

Mongkok, Hong Kong
Not specified (assumed hybrid based on industry standards).
Customer service experience
Service and repair engineering
Technical support for capital equipment
Johnson & Johnson is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies within the MedTech sector. The role involves collaboration with commercial teams, managing service processes, and providing technical support for capital equipment

Job Summary

  • Johnson & Johnson is committed to healthcare innovation and improving health for humanity.
  • The role involves developing customer-centric service and repair strategies.
  • The engineer will supervise engineering processes and ensure service quality meets expectations.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking an Associate Field Service Engineer in Mongkok, Hong Kong, to develop customer-centric service and repair strategies within the MedTech sector. The role involves collaboration with commercial teams, managing service processes, and providing technical support for capital equipment.

Skills & Requirements

Must-have

  • Customer service experience
  • Service and repair engineering
  • Technical support for capital equipment

Nice-to-have

  • Critical thinking skills
  • Cross-functional collaboration
  • Lean supply chain management

Key Requirements

  • Bachelor's Degree in Engineering
  • 2 years' experience in service environment

Work Rights

Not specified

Tailored Resume

Cover Letter