Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Monitoring critical data center infrastructure
Environmental systems monitoring
Incident escalation
The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • environmental systems monitoring
  • incident escalation
  • campus systems and services dispatch
  • security logs maintenance

Nice-to-have

  • fostering a welcoming climate
  • nurturing creativity and discovery
  • promoting a healthy work-life balance

Key Requirements

  • High school diploma
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree in computer science or related field OR technical training
  • One year of experience in computer support

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter