Associate Director, Operations – Wild

Unilever

United States
Base: $146,200 - $219,400; bonus/equity: bonus eli...
Fulfilment operations leadership
Customer experience strategy
Logistics network management
This role is responsible for delivering excellent customer experience, retail service performance and cost efficiency across DTC, Amazon and major US Retailers

Job Summary

  • This role is responsible for delivering excellent customer experience, retail service performance and cost efficiency across DTC, Amazon and major US Retailers.
  • You will own operational performance across DTC, Amazon and major US Retailers (Walmart & Target) and act as the senior partner to our US 3PL and logistics network.
  • Unilever employees are eligible to participate in our benefits plan, including health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays.

Matching Summary

This role is responsible for delivering excellent customer experience, retail service performance and cost efficiency across DTC, Amazon and major US Retailers.

Salary

Base: $146,200 - $219,400; Bonus/Equity: Bonus eligible, LTI eligible; Benefits: Health insurance, retirement savings, life insurance, disability benefits, parental leave, sick leave, paid vacation and holidays

Skills & Requirements

Must-have

  • Fulfilment operations leadership
  • Customer experience strategy
  • Logistics network management
  • P&L ownership
  • Cross-functional project leadership

Nice-to-have

  • Structured problem solving
  • Commercial operational thinking
  • Continuous improvement culture
  • Team development and coaching

Key Requirements

  • 7+ years US Operations / Fulfilment leadership
  • Deep Walmart & Target fulfilment experience
  • Proven 3PL relationship leadership
  • Strong financial acumen
  • High-growth omni-channel consumer brands experience

Work Rights

Not specified

Tailored Resume

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