Trade Processing Analyst 2

Citi

Not specified (assumed office-based due to the nature of the role)
Technology solutions implementation
Client inquiry reduction
Operating efficiency increase
Citi is seeking a Trade Processing Analyst 2 to manage technology projects within its Treasury and Trade Solutions team. The ideal candidate will have 2-4 years of customer service experience in trade, strong communication skills, and a recognized qualification in a relevant field

Job Summary

  • The Trade Processing Analyst 2 role is responsible for managing technology projects throughout the entire system development lifecycle to research and implement sustainable technology solutions, increase efficiency, and reduce costs.
  • Responsibilities include researching and recommending technology capabilities to reduce client inquiries and manual touch points, and partnering with vendors, technology, and client operations teams to prototype innovative solutions.
  • The role requires assessing risk, demonstrating consideration for the firm's reputation, and driving compliance with applicable laws, rules, regulations, and policies.

Matching Summary

Match Score: 75

Citi is seeking a Trade Processing Analyst 2 to manage technology projects within its Treasury and Trade Solutions team. The ideal candidate will have 2-4 years of customer service experience in trade, strong communication skills, and a recognized qualification in a relevant field.

Skills & Requirements

Must-have

  • Technology solutions implementation
  • Client inquiry reduction
  • Operating efficiency increase
  • Client experience improvement
  • Risk assessment and compliance

Nice-to-have

  • Customer service intelligence
  • Innovative solution prototyping
  • Client adoption driving

Key Requirements

  • 2-4 years experience in Customer Service
  • Tertiary qualification in Banking, Business, Finance, Economics, Accounting or Management
  • Knowledge of Letters of Credit & Trade products
  • Proficiency in Microsoft Office Applications
  • English language proficiency mandatory

Work Rights

Not specified

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