Senior Enterprise Customer Success Manager

AUTODESK CONSTRUCTION CLOUD

Seoul, South Korea
Base: not specified; bonus/equity: annual cash bon...
Not specified
5-10 years customer success experience
Enterprise account management expertise
Executive stakeholder relationship building
Autodesk Construction Cloud is seeking a Senior Enterprise Customer Success Manager for their Seoul office to lead post-sale success for large enterprise clients in Korea. The role involves building relationships with executive stakeholders, driving adoption of Autodesk products, and orchestrating internal resources to maximize customer value

Job Summary

  • This role leads post-sale success for Autodesk's largest Enterprise customers in Korea, acting as a trusted advisor to executive stakeholders.
  • The Senior ECSM is responsible for orchestrating internal teams to deliver long-term value and driving business outcomes through adoption.
  • Candidates must possess high emotional maturity and the ability to navigate ambiguity while managing complex multi-layered organizations.

Matching Summary

Match Score: 85

Autodesk Construction Cloud is seeking a Senior Enterprise Customer Success Manager for their Seoul office to lead post-sale success for large enterprise clients in Korea. The role involves building relationships with executive stakeholders, driving adoption of Autodesk products, and orchestrating internal resources to maximize customer value.

Salary

Base: Not specified; Bonus/Equity: Annual cash bonuses, commissions, stock grants available; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • 5-10 years customer success experience
  • Enterprise account management expertise
  • Executive stakeholder relationship building
  • Korean and English business fluency
  • Complex organizational navigation skills

Nice-to-have

  • Autodesk Construction Cloud knowledge
  • AEC workflow digital transformation
  • High emotional maturity and resilience
  • Strategic consensus-building abilities
  • Voice of the customer advocacy

Key Requirements

  • 5-10 years in Customer Success or Account Management
  • Experience with large enterprises or conglomerates
  • Fluency in Korean and English languages

Work Rights

Not specified

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