Base: not specified; bonus/equity: bonuses + commi...
Leadership and team mentoring
Process optimization and risk mitigation
Customer service escalation handling
Lead and develop a high-performing operations team, driving process excellence, risk mitigation, and exceptional customer service within a dynamic financial services environment
Job Summary
Lead and develop a high-performing operations team, driving process excellence, risk mitigation, and exceptional customer service within a dynamic financial services environment.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Work in a dynamic, collaborative, progressive, and high-performing team with flexible work/life balance options and opportunities for career growth.
Matching Summary
Lead and develop a high-performing operations team, driving process excellence, risk mitigation, and exceptional customer service within a dynamic financial services environment.
Salary
Base: Not specified; Bonus/Equity: Bonuses and commissions available; Benefits: Flexible benefits and stock where applicable
Skills & Requirements
Must-have
Leadership and team mentoring
Process optimization and risk mitigation
Customer service escalation handling
Proficiency in Windows-based tools
Brokerage systems knowledge
Nice-to-have
GIC processing and lifecycle management
Knowledge of CDIC rules and reporting
Experience with reconciliation and data analysis
Exposure to audits and compliance functions
Key Requirements
4-year degree or equivalent experience
3+ years in operations or financial services
1+ year industry experience in securities, banking, or technology