Patient Service Representative Clinic - Surgery Orthopedics

Acathospital

Mequon, Wisconsin, US
Base: $19.80 - $29.70; benefits: eligible ph
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Electronic health record management
Patient demographic and insurance verification
Hipaa compliance
** Acathospital is seeking a Patient Service Representative for their Surgery Orthopedics department in Mequon, Wisconsin. This full-time position involves patient registration, maintaining medical records, ensuring compliance with health regulations, and providing exceptional customer service in a fast-paced environment. **

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Acathospital is seeking a Patient Service Representative for their Surgery Orthopedics department in Mequon, Wisconsin. This full-time position involves patient registration, maintaining medical records, ensuring compliance with health regulations, and providing exceptional customer service in a fast-paced environment. **

Salary

Base: $19.80 - $29.70; Benefits: Eligible

Skills & Requirements

Must-have

  • Electronic Health Record management
  • Patient demographic and insurance verification
  • HIPAA compliance
  • Customer service excellence
  • Handling high-volume workloads
  • Triage issues and concerns

Nice-to-have

  • Collaborative work environment
  • Proactive communication
  • Service recovery skills
  • Independent thinking and problem-solving

Key Requirements

  • High School Diploma or GED
  • No experience required
  • No licensure required

Work Rights

Not specified

Tailored Resume

Cover Letter