This role is responsible for managing a section of BAKO Ltd Sales Ledger by telephone, email and letter, ensuring that customers pay according to their agreed payment terms whilst maintaining good business relationships
Job Summary
This role is responsible for managing a section of BAKO Ltd Sales Ledger by telephone, email and letter, ensuring that customers pay according to their agreed payment terms whilst maintaining good business relationships.
Main duties include handling incoming and outgoing calls, dealing with customer queries, investigating account queries, daily/weekly banking, making outbound calls to chase unpaid invoices, and allocating receipts.
The role involves continuous monitoring of credit limit accounts, new credit applications, and maintaining credit hold accounts, obtaining payment and releasing orders as necessary.
Matching Summary
This role is responsible for managing a section of BAKO Ltd Sales Ledger by telephone, email and letter, ensuring that customers pay according to their agreed payment terms whilst maintaining good business relationships.
Salary
£26651.25 per annum; Not specified; Not specified
Skills & Requirements
Must-have
Manage Sales Ledger
Pro-active cash collection
Handle customer queries
Maintain good business relationships
Communicate with external sales executives
Nice-to-have
Promote customer excellence
Develop and maintain good customer relations
Good interaction with all personnel
Key Requirements
Minimum 2 years previous credit control experience
Proficient in IT systems including Microsoft Excel & Microsoft Dynamics