This position provides field management support to our Independent Contractors to Emergency Road Service (ERS) department
Job Summary
This position provides field management support to our Independent Contractors to Emergency Road Service (ERS) department.
Supervise activities of independent contract stations within assigned field office territory through regular and frequent station visitations.
Remarkable benefits: Health coverage for medical, dental, vision; 401(K) saving plans with company match AND Pension; Tuition assistance; Floating holidays and PTO for community volunteer programs; Paid parental leave; Wellness programs; Employee discounts.
Matching Summary
This position provides field management support to our Independent Contractors to Emergency Road Service (ERS) department.
Skills & Requirements
Must-have
Field management support
Relationship building techniques
Effective communication
Coaching tutoring and mentoring
Inspect and evaluate station locations
Resolve member and customer service issues
Consistent availability of station coverage
Nice-to-have
Legendary lifetime service
Embrace diversity
Career-minded professionals
Service-driven professionals
Key Requirements
ERS, CSR, or related sales management experience
Managing large external vendor relationships
Demonstrated knowledge of the towing industry
Prior experience developing recommendations and proposals
Successful negotiations and complaint resolution
Professional verbal and written communication skills
Excellent presentation skills
Preparation and analyses of financial reports
Development of cost-benefit models
Understanding of financial spreadsheets and profit and loss statements
General management, organizational and time management skills