Customer Experience Representative

980

Cambridge, ON, CA
Customer engagement and relationship building
Product knowledge and education
Store maintenance and cleanliness
You will be responsible for ensuring the store is in tip-top shape and become masters in everything cannabis, eager to share knowledge with customers

Job Summary

  • You will be responsible for ensuring the store is in tip-top shape and become masters in everything cannabis, eager to share knowledge with customers.
  • Engage in conversation and build relationships to understand specific customer needs, facilitating a welcoming and positive atmosphere.
  • Comply with all OH&S policies, social responsibility programs, and company standard operating procedures.

Matching Summary

You will be responsible for ensuring the store is in tip-top shape and become masters in everything cannabis, eager to share knowledge with customers.

Skills & Requirements

Must-have

  • customer engagement and relationship building
  • product knowledge and education
  • store maintenance and cleanliness
  • sales generation and teamwork
  • POS system operation and cash handling

Nice-to-have

  • charismatic and positive attitude
  • ability to think on your feet
  • passion for customer experience
  • open-minded and improvement-oriented

Key Requirements

  • Minimum 2 years customer service experience
  • Minimum 2 years retail/hospitality experience
  • High School Diploma or equivalent
  • Valid CannSell certification
  • Must pass Criminal Record Check
  • Must be 19 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter